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11 November 2022

Technology: Enabler or Inhibitor?

 


In the past, life was simpler. Any help or request is just a phone call away. Now, life is quite challenging & tough! Almost everything today needs to use an app or talk to bots:

“Press “1” for English, press “2” for Chinese. For……press “1”, for……press “2”,……otherwise, please hold, we will attend to you shortly…(wait, wait, waiting)….” Damn! Technology is supposed to be an enabler, not an inhibitor to users. What the ****.


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