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19 October 2017

Take it or leave it? Do we have a choice?



I’m very surprised that they are still using float-switches. Only my toilets still use this grandfather’s technology.

While it was easy to blame and point the problem to deep-seated culture, human error and poorly maintained system by the maintenance team, real root-causes should be determined and resolved.  




More “why” questions should be asked: Why there are no other sensors or alarm systems? Why the maintenance team could not get a slot within engineering hours, why wasn’t there someone monitoring the site?  As expected, it’s always reactive and corrective actions after incident but not proactive, preventive measures to prevent delays. Sigh! 

Only insiders know exactly what had happened and the real story may never be told. Our top guns would like to treat this incident as a ‘wet nightmare’ that needed more than 20-hours to “wake up”.


Unless and until our top guns feel the pain and misery of commuters, what motivation do they have to fix existing problems?

Meantime, do we have any choice?










 

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